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Privacy Policy
At Esla Hair & Kids, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data in line with UK GDPR and the Data Protection Act 2018.
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1. Who We Are
Esla Hair & Kids is a family and children's salon.
Our website is www.eslahair.com.
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2. Information We Collect
When you book an appointment or contact us, we may collect:-
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Your name and contact details (email, phone number).
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Details of the appointment (date, service, stylist).
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Payment information for deposits (processed securely through our booking system).
We do not collect unnecessary personal details.​
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3. How We Use Your Data
We use your information only for:
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Managing bookings and payments.
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Contacting you about your appointment.
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Improving our services.
We will never sell or share your data with third parties for marketing.​
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4. How Long We Keep Your Data
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Booking records are kept for 2 years for legal and business purposes, after which they are securely deleted.
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Financial records may be kept longer if required by tax law.
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5. Your Rights
You have the right to:-
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Access the personal data we hold about you.
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Request corrections if your data is innacurate.
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Ask us to delete your data (where legally possible).
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To exercise these rights, please contact us via our website:-
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6. Security
We take appropriate measures to keep your data safe. Online bookings and payments are processed securely by our booking platform provider (Wix/Acuity).
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7. Children's Privacy
As a family salon, we handle bookings for children but only collect the minimum data necessary (e.g. name for booking). Parents/guardians are responsible for managing their child's booking information.
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8. Changes To This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
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Questions?
If you have any questions about this Privacy Policy, please contact us via our website:-
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